A quick tour of your Ring and its charger. The setup and charging pages use these names, so it's worth a minute.
In the box
- Stream Ring
- Ring charger
- Printed User Manual
Your sizing kit arrives separately, before your Ring.
Not included: a USB-C cable and power adapter. See Charging your Ring for what to use.
Your Ring
-
Touchpad: the oval glass on the face of your Stream Ring.
- Hold it to speak.
- Tap, double tap, or swipe up or down for other actions.
- Mic: on top of the Ring. It only activates while you hold the touchpad.
- Charging pads: the two small metal circles inside the band.
Your charger
- Center post: the raised part in the middle of the charger that your Ring slides down over.
- Charging contacts: connect with the charging pads inside your Ring to charge it.
- Alignment dot: the small dot on the charger that lines up with the microphone on your Ring when it's positioned correctly for charging.
- Light: glows for a few seconds when you put your Ring on, then goes off. That means it's charging, not that something went wrong.
- Reset button: behind the center post. Not sure your Ring is charging? Give it a quick press, and if the light comes on for about 5 seconds, it is. Holding it for 10 seconds resets your Ring.
Holding the charger button for 10 seconds resets your Ring.
Next step
Need help?
Email support@sandbar.com, or in Stream iOS:
Settings → Get Support
We usually reply within one business day.