Can't find your answer? We're here to help.
Try these first
Contact us
Email support@sandbar.com, or in Stream iOS:
Settings → Get Support
We usually reply within one business day (Monday to Friday, 8am to 10pm ET).
What to include
- The email on your Stream account
- What happened, and when
- What you've already tried
- Your iPhone model
- Your Ring's firmware version, at the bottom of Settings in Stream iOS
- On a Mac, the Stream Mac version, from the menu bar menu
- A screenshot, or a photo if it's something physical, if you can. It helps us help you faster.
Report a security issue
Email security@sandbar.com.